Selecting a security provider is one of the most consequential decisions a BC business owner or property manager will make. The wrong choice leaves you with liability exposure and inadequate protection. The right choice provides peace of mind and genuine risk reduction. Here are seven questions that separate professional security companies from substandard ones.
1. Are your guards licensed by the Ministry of Justice? Under BC’s Security Services Act, all security guards must hold a valid Security Worker Licence. Ask to see the licence numbers of officers who will be deployed on your property. On Guard Security Ltd. provides this documentation routinely.
2. Are guards JIBC-certified? The Justice Institute of British Columbia’s Basic Security Training programme is the provincial standard. JIBC-certified guards have completed structured training in legal authority, emergency first aid, and professional conduct.
3. Is the company WorkSafeBC registered? WorkSafeBC registration protects you from liability if a guard is injured on your property. Unregistered operators transfer that liability to the property owner.
4. Do you carry general liability insurance? Professional security companies carry a minimum of $2M in general liability coverage. Ask for a certificate of insurance before signing any contract.
5. What is your incident reporting process? Every shift should produce a written incident report. If a security company cannot describe their documentation process clearly, that is a red flag.
6. Can you provide BC-specific client references? Local references from Surrey, Vancouver, or Lower Mainland businesses are more meaningful than testimonials from other provinces.
7. What are your response time guarantees? For alarm response and emergency call-outs, ask specifically how quickly an officer will arrive on-site. On Guard Security Ltd. provides clear response time commitments based on your location.
On Guard Security Ltd. is a JIBC-trained, Ministry of Justice licensed security company in Surrey, BC. Call 778-990-5070 or visit onguardsecurityltd.ca.
Website: https://onguardsecurityltd.ca
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